Patient and Family Stories

It is a place of faith, hope and love.  The nursing is unique the patients receive. Rooms are so tranquil. Staff are so caring to everyone.

“It’s the little things — like the chef Roy who came to see what I fancied to eat and then made a real fuss of making sure I was happy with everything. I can’t wait to go back to the cafe with my husband and enjoy some of his coffee and walnut cake.”

The hospice is really close to mine and my family’s heart. It enabled me to be a daughter with him in his final days and I will never forget that.

The Hospice at Home team gave my mum the ability to remain
at home with such compassion and medical care with her family by her side.

St Mary’s Hospice has been amazing for our family. The team cared for Marie professionally, with dignity, respect, care and compassion.

the Family and Bereavement Support Team providing me with emotional help and support and later with practical help around benefits we were entitled to

… enabling David to remain in our home, something which was always close to his heart and something which I am so thankful for

Right from the start he was made to feel so welcome, with all the staff going the extra mile to make sure the last few weeks of his life were as comfortable and dignified as possible.

Donna rode the waves of emotions with me and told me that it is okay and perfectly normal and human to feel how I felt.

I never knew that they offered night support, allowing Dad to get much needed rest, the hospice had one of their team stay overnight, keeping her eye on Mum and attending to her every need.

That moment, the space to collect myself and the freedom that I was given, are my significant moments. I return to them often, always aware that it was St. Mary’s that enabled me to have them

These meetings gave us all strength and confidence to give Pat the best care we could.

Making that phone call was the best thing I’ve ever done.